We would like to announce that our offices are open with the following schedule:

Monday-Friday - from 10:00 am to 3:00pm.

We will be accepting visits, curbside acceptance and delivery (shipment of watches for service)

For further details, please call our offices or feel free to email us at rc...

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We would like to announce that our offices are open on a limited basis with the following schedule:

Monday, Tuesday & Wednesday - from 10:00 am to 3:00pm.

We will be able to handle curbside acceptance and can also accept delivery (shipment of packages) on these days.

For further details, plea...

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Due to the statewide ordered shelter in place orders, our office is closed for now. However, if you have any questions, please feel free to email us at rchiservice@gmail.com. As we are all trying to adapt & adjust to this challenging situation as it unfolds and changes, we may not be able to answ...

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Due to the shelter in place order in effect our offices will be closed until further notice. Please check here again for any updates. We wish everyone good health and safety during these difficult and challenging times. We look forward to reopening and assisting you with any of your Rolex service...

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9 months ago
They have serviced several watches for me. All perfect
- Craig N
a year ago
I could not tell my GMT Master 16750 was not brand new after they serviced it!! Incredible!
- Name M
3 years ago
These guys are the only ones who have serviced my Rolex watches since 1977. Their work has always been impeccable. The watches come back looking brand new.
- Raymond V

Established in 1950

Sutter's Watch Repair was the first and original Independent Service Center to be recognized and trained by Rolex. As Rolex specialists, we have been servicing Rolex watches exclusively for over 60 years.
We are located right across from Millennium Park and "The Bean", on Michigan Avenue and Washington Streets.
If a trip to our offices is not convenient for you, we invite you to ship your Rolex to us for service. Many of our customers ship to us from the nearby suburbs and from across the country.
If you have any questions regarding shipping, please contact us.
Additionally if you have any other questions, please feel free to call or email us. We will be happy to assist you.

Contact Us


Call now
  • (312) 782-7768


Get directions
30 North Michigan Avenue #601
Chicago, IL 60602
United States

Business Hours

Mon:10:00 AM – 3:00 PM
Tue:10:00 AM – 3:00 PM
Wed:10:00 AM – 3:00 PM
Thu:10:00 AM – 3:00 PM
Fri:10:00 AM – 3:00 PM
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